Privacy Policy سياسة الخصوصية

Welcome to adelk.sa. We are a group of licensed experts and consultants (Freelance Professional License) specializing in advanced system development, infrastructure, and Artificial Intelligence solutions.

Given the precise and sensitive technical nature of our services, we prioritize the protection of our clients' data and digital assets above all else, in full compliance with the regulations of the Kingdom of Saudi Arabia, specifically the Personal Data Protection Law (PDPL).

1. Definitions and Scope

This policy applies to all services provided by adelk.sa, including:

Software and Web System Development.

Network Infrastructure Design and Implementation (Servers & Networking).

Artificial Intelligence Solutions & Models (AI & Voice Agents).

Technical Consulting and Security Audits.

2. Data We Collect and Process

Due to the technical nature of our work, we may view or process specific types of data to execute projects:

A. Administrative and Contractual Data:

Identity data of legal representatives for contracting entities.

Official contact information and job titles.

B. Technical and Operational Data (Highly Confidential):

Server access data (Credentials), Encryption Keys, and system passwords (treated as temporary and highly sensitive data).

Network Topologies and IP Schemas.

Database Schemas & Records intended for migration or development.

C. Artificial Intelligence Data (AI Data):

Text and voice inputs used for training or operating models.

Client-specific Datasets.

3. AI Privacy Protocol

We distinguish ourselves by offering AI solutions capable of running On-Premise (Local LLMs). Regarding these projects, we commit to the following:

Data Sovereignty: For local solutions, all training and inference data remain entirely within the client's servers and are never transferred to any public cloud or third party.

No Training on Client Data: We pledge not to use your private data or inputs to train our general models or any third-party models, unless explicitly agreed upon in writing.

Data Isolation: Development environments are strictly isolated from actual production environments to ensure no sensitive data leakage occurs during the model building phase.

4. Infrastructure Security and Access

When contracting with us to build networks or manage systems, we apply the following standards:

Principle of Least Privilege: Access to your sensitive data is strictly limited to the engineers directly assigned to the project.

Encryption: All sensitive data is transferred via encrypted channels (End-to-End Encryption), and Credentials are stored in secured digital vaults.

Secure Disposal: Upon project completion and handover, we commit to securely destroying/wiping any temporary copies of access data or databases used for development purposes, unless the client requests their retention for maintenance.

5. Disclosure and Third-Party Sharing

As an independent entity, we do not sell or trade our clients' data. Data is not disclosed except in the following cases:

Upon explicit request from the client (e.g., integration with a specific cloud service provider).

Compliance with a judicial or regulatory order issued by competent authorities in the Kingdom of Saudi Arabia.

6. Client Rights and Intellectual Property

Data Ownership: The client retains full intellectual property rights to their data, network diagrams, and custom systems developed on their behalf (subject to the contract).

Non-Disclosure Agreement (NDA): We are fully prepared to sign strict Non-Disclosure Agreements before commencing any project to guarantee your legal rights.

7. Changes and Updates

We may update this policy to reflect technical or regulatory developments. It is the client's responsibility to review this policy periodically; continued engagement with our services constitutes implicit acceptance of these updates.